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Knowledge base
Getting Started
Users
4
How do I Invite new users to the account?
How do I add external users such as clients or vendors?
Signing up from Invitation Email
What are Roles?
Workrooms
6
What is a workroom?
What is a Private workroom vs an Open workroom?
Can I create external facing workrooms for clients or vendors?
How do I delete a workroom?
Can I archive my workroom?
View all 6
Apps
4
What is an App?
How do I install an App from the App Store?
How do I customize an existing app?
How do I create my own app?
Dashboard
3
What is a Dashboard?
How do I add widgets to the dashboard?
What types of Widgets can I add to the Dashboard?
Advanced Configurations
Working with Apps
6
What are filters?
How do I create a data view or a filter tab within an app?
How do I create widgets within the app?
How do I embed the app form on a website?
Can I control the access or permissions of the app?
View all 6
Users
3
Can I create a new user role?
Can I group users into teams?
How do I delete a user?
Blogs
1
What are blogs?
Help Desk Software
by Freshdesk